Tuesday, September 16, 2008

Revv up Internal PeopleFinders

James Robertson of the Column Two blog has a very interesting post on "Staff Directories benefit from Cross-Linking" In short (you should read the whole post!) it says to cross-link your internal staff directory as much as possible and it also tells you how to do this.
I completely agree with this point. At the company I work for we also did this in our old people directory too. Regrettably it was replaced by a less-linked one. We’re working on getting the more cross-linked people directory back. Another example of cross-linking is ‘people > expertise’. We added that in our old version too. That gave very interesting results. Finally, this can also be extended outside the company. The internal directory then becomes a CRM-ish tool.

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