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Showing posts from August, 2008

Recommended links infoarch 08/31/2008

Intranet evolution … « Inside out tags: intranet 20+ Tools to Make Any Email Inbox More Social tags: email Teblog: Putting email in its place tags: email Intranet Articles — Square pegs in round holes − Where SharePoint fits in your information architecture tags: sharepoint Microsoft SharePoint Team Blog : Announcing the SharePoint Best Practices Series tags: sharepoint

Recommended links infoarch 08/30/2008

scottberkun.com » Upgrade your life: interview w/Lifehacker’s Gina Trapani tags: productivity Open Publish 2008: The Truth About Enterprise 2.0 « Innotecture tags: enterprise2.0 , socioprise , presentation

I'm Twittering!

Man, this is exciting! I just set up my Twitter account . And I don't even have a Smartphone... Why did I set up an account? Because Jane McConnell proposed to set up an Intranet Watch group tweet and I wanted to be in. Yes, it's her fault. ;-) But I'm happy to have a good reason to start twittering anyway. I'm really curious where this is going to take me...

Recommended links infoarch 08/29/2008

Enterprise 2.0 Executive Forum | Blog | Review of Day One of Enterprise 2.0 conference – Sydney 3 December tags: enterprise2.0 , socioprise Globally local - locally global : New Twitter group - IntranetWatch tags: intranet Portals and KM: EMC Documentum Moves into Enterprise 2.0 tags: contentmanagement Social Media Exposes the Corporate Psychopath tags: socialmedia , enterprise2.0 , socioprise ChiefTech: Frog in a SharePoint - is the water boiling yet? tags: sharepoint , contentmanagement How to Get the Most Value from Social Computing for Business with Microsoft tags: sharepoint , contentmanagement

Guidelines for Companies to Master the Social Media World

BusinessWeek ran a nice article titled "Social Media Exposes the Corporate Psychopath" . It has some interesting guidelines that companies "need to master in this new world" called 'social media'. I'll pass you the last two paragraphs: It's important for your company to build a presence in social media. These new communities are irrevocably changing the landscape for marketers and how we communicate. Increasingly we are being charged with delivering ideas that engage and influence the people in these living, breathing, and highly responsive human communities. For advertisers, this presents both a unique challenge and opportunity: We need to integrate our message and presence effectively, profitably, and appropriately into social media communities. The presence you build within social media will be analyzed, scrutinized, and perhaps criticized. However, entering this territory—which is controlled by the digital swarms of consumers and their commun

Recommended links infoarch 08/28/2008

Working Smarter tags: work , productivity , millenials Four Groups’ Blog » The Tension in Collaboration tags: collaboration Embeddedness and Media Use in Networks of Practice tags: community , adoption , socialmedia , email Main Articles: 'Being Wired or Being Tired: 10 Ways to Cope with Information Overload', Ariadne Issue 56 tags: informationoverload

Recommended links infoarch 08/27/2008

Blog | Common Craft - Explanations In Plain English tags: rss , feedreader Enterprise 2.0: The Nature of the Firm - ReadWriteWeb tags: enterprise2.0 , socioprise , web2.0 , socialmedia 6 Emerging Trends CIOs Should Care About - ReadWriteWeb tags: informationarchitecture , workplace , knowledgeworker , trends ChiefTech: "SharePoint can lead to huge chaos" tags: sharepoint , contentmanagement Giving up on Work e-mail - Status Report on Week 27 (Easing e-mail Pain with Social Software) Interesting approach to repurposing email tags: email , socialmedia , informationoverload KM Principles at the US Army - Knowledge Jolt with Jack tags: knowledgemanagement , informationarchitecture 3 Unique Search Engines of the Future - ReadWriteWeb tags: search ChiefTech: My Blogging Manifesto tags: blog , blogging Design Thinking tags: creativity , innovation , design

Improving Your PeopleFinder

Vivek Deshmukh over at Boxes and Arrows ( Joost thanks again for the pointer!) has an interesting post on a People Finder Application he designed. Our company calls this 'who is who'. 'YellowPages' is also a common name for this application. Vivek's post is about how they improved their people search based on user input. His approach is straight-forward, but nonetheless very interesting. For one, I like the approach they take to peoplesearch. Basically they note that many applications have a people finder component to it. It's not only the regular stuff you would find in 'who is who' (name, phonenumber, location, emailaddress, etc.). You need people finder for meetings, visitor registration, etc too. This relates well to 'Identity and Access Management', but extended to non-colleagues, like visitors, too. To improve their people finder they started collecting data from the way users query, specifically the incorrect entries. Based on the data

Recommended links infoarch 08/26/2008

FaveBot - Stop Searching, Start Discovering! tags: informationoverload , filtering

Email and Broken Business processes

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Luis Suarez pointed to an interesting post "Broken business processes contribute to our email overload" . The core of the post is: Socialtext has connected the dots between a few reports to discover that a great deal of our email comes from handling exceptions. Because business processes don't have a system to translate them into practice, we spend more than a quarter of our day emailing about the exceptions to the business process rules. Worse than the volume of email is the amount of mental energy required by each email recipient, ergo worker, to parse each exception and determine what to do with it. E-mail was once intended to increase productivity and has now become so voluminous it is counter productive. Basex determined that business loose $650 billion in productivity due to the unnecessary email interruptions. And, the average number of corporate emails sent and received per person per day expected to reach over 228 by 2010. Email overload due to broken business p

Recommended links infoarch 08/25/2008

Blog Smarter | Zemanta Ltd. tags: blog , blogging

Recommended links infoarch 08/23/2008

WebWorkerDaily » Archive Company Blogs Can Provide Big Insights « tags: blog 5 Effective Wiki Uses - my latest article, in Website Magazine tags: wiki

21 Days of Wiki Adoption

Grow Your Wiki is a wonderful website and blog to learn how to use a wiki in your company. They have wonderful video tutorials titled "21 days of Wiki Adoption" . I love the 'science fair' idea. This sounds a lot like an idea on 'wiki sessions' I posted on some time ago . Enjoy!

Reviewing a PhD on Blogging

As I posted before here and here , Lilia Efimova is working on a PhD about blogging. Lots of her work can be found on her blog, Mathemagenic - of course... She recently asked if people wanted to review a draft version of her "dissertation chapter focused on analysing my practices of using weblog as an instrument to develop PhD ideas". Well, I went over and reviewed it. And it was definitely worth my time. It's great to read how other blogger try to use blogs for their work. And Lilia is definitely an experienced blogger. She details and analyzes all kinds of aspects of blogging. Like using blogs for personal information management, personal productivity and writing. What I kindof missed here - and this has to do with her focus -, is the social aspect of blogging. For me too, blogging started with me wanting to write in public and see where this goes. I love this description of blogs she gives and it fully relates to my reasons and practice: In sum, a weblog provides

Recommended links infoarch 08/22/2008

The Social Organization: Assessing Organizational Readiness for Communities tags: community Study: Fastest Growing US Companies Rapidly Adopting Social Media - ReadWriteWeb tags: enterprise2.0 , socioprise Connected - SharePoint My Sites: It ain’t just about profiles, people. tags: sharepoint , expertfinder , socialnetworking Is a SharePoint-Based Solution Right for Your Organization? by SpringCM - A Vendor White Paper - SearchNetworkingChannel TechFinder tags: sharepoint , contentmanagement Creating Mozart: Enterprise Wikis at Chevron Richmond tags: wiki Web 2.0 not a priority for CIOs - Intranet Blog - FindTech Blogs tags: web2.0 , socialmedia , enterprise2.0 , socioprise Column Two: CMS or ECM - what is the difference? tags: contentmanagement email2wiki tags: email , wiki Winkwaves - communicatie, kennisdeling en samenwerking tags: socialnetworking , enterprise2.0

Recommended links infoarch 08/21/2008

The Future of the Desktop - ReadWriteWeb - Annotated tags: semanticweb , office , workplace The Future of Work by Luis Suarez (Goodbye Cubicle, Hello Couch) tags: work , workplace , office , knowledgeworker

Workshop on Enterprise Social Software

Great! I'll be participating in an interesting workshop on "Enterprise Social Software" on the 17th of September. It's being organized by the Telematica Instituut in Amsterdam. Go ahead and take a look at the program and the topics we'll be discussing . I'm really looking forward to it!

Changes to HP Blog Printing

Jim Lyon also got the email. I'm really disappointed about this. HP is discontinuing their blog printing service... As you may have noticed, I also used it for my blog and it works/worked wonderfully. I really hope someone else will help us bloggers with a new blog printing service. For now, back to using Aardvark ...?

An Interesting Take on Information Security. Or: The Leaked Memo

Really interesting article by Scott Berkun titled "The Limits of Leaked Memos" . I like his take! This is basically what I try to tell the corporate information security neurotics... To extend Scott's point a little bit: For me 'context' is also very important. If a memo leaks out, the reader needs 'context' to understand its meaning. Context that most people not working for the company the memo came from, don't have.

Come Work for Océ! Check out our YouTube videos

The company I work for, Océ , is looking for new colleagues. For this reason they launched a couple of video interviews with some colleagues of mine giving you insight in what we are about. And what it's like to work for Océ. Pretty nice!   More info can be found on our jobs site .

Recommended links infoarch 08/16/2008

scottberkun.com » The limits of leaked memos (Apple & Microsoft) tags: infoarch , infosecurity Brightidea.com - On Demand Innovation Management Software tags: masscollaboration , innovation Fast Company Buzz Pitches: Home tags: masscollaboration , innovation YNNO tags: work , workplace , innovation , knowledgeworker , consultant The Next Social Networks Will Be Powered By WordPress and Movable Type - ReadWriteWeb tags: socialnetworking How Web Technology is Boosting Productivity in Organizations - ReadWriteWeb tags: productivity , knowledgeworker People Finder: Searching Without Logic? - Boxes and Arrows: The design behind the design tags: socialnetworking , expertfinder Atlassian Confluence Connects with Office, MOSS tags: sharepoint , wiki Socialtext | Product Feature Overview tags: sharepoint , wiki

First Surface tabletops at select Sheratons

Hmm, got to find a reason to go to Boston ... Anyone have pictures of people using the tabletops in these hotels?

Web 2.0 for All your Communication

My wonderful newspaper, the NRC , had a nice article yesterday by Marie-Jose Klave r (who also has a nice blog ) about Web 2.0 in the workplace. It was titled: "Web 2.0 voor al uw communicatie" [in English: Web 2.0 for all your communication]. It has some nice examples of Dutch governmental and non-governmental organizations using web 2.0 principles and tools. (I don't have a link to the article yet, because the article wasn't published online yet. As soon as I do, I'll let you know!)

Collaborative Thinking: Communication (and Coordination?) in a Modern, Complex Organization

I needed some time to understand this paper! ‘Collaborative Thinking’ pointed me to it. (Thanks!) The title sounded very interesting and after reading it, understanding most (not all!) of it, I’d like to pass it on to you as recommended reading. The title of this HBS Working Knowledge paper is: “Communication (and coordination?) in a Modern, Complex Organization” by Adam M. Kleinbaum, Toby E. Stuart and Michael L. Tushman. I’ll give you some highlights. First the main question of their research: “The basic question we explore asks, what is the role of observable (to us) boundaries between individuals in structuring communications inside the firm? We measure three general types of boundaries: organizational boundaries (strategic business unit and function memberships), spatial boundaries (office locations and inter-office distances), and social categories (gender, tenure within the firm).” They go into what literature has said about the managerial task: “In these and other the

Recommended links infoarch 08/14/2008

21 Days of Wiki Adoption tags: wiki , enterprise2.0 Wikibility: 8 cultural key drivers that make Wikis work in organizations tags: wiki , enterprise2.0 Organisational Wiki Adoption tags: wiki , enterprise2.0 Grow Your Wiki tags: wiki How do you grow wiki use? tags: wiki Avenue A | Razorfish Wiki Introduction tags: wiki

The Anthropology of YouTube

Ton Zijlstra on his Interpredent Thoughts blog pointed to a very interesting presentation by Michael Welsh on "The Anthropology of YouTube" . The presentation is interesting also to the extent that it explains the facets of 'web 2.0' (again). Welsh also made the amazing video called "The Machine is Us", remember ?!

Recommended links infoarch 08/13/2008

WebWorkerDaily » Archive GroupSwim Facilitates Smarter Collaboration « tags: collaboration Royal Pingdom » Social network popularity around the world tags: socialnetworking Introduction to Blogging « WordPress Codex tags: blog , blogging What Is A Blog? tags: blog , blogging ROI measurement + Items = YES you can measure Social Media ROI tags: socialmedia , web2.0 The Leader in Enterprise Social Media - Awareness Inc tags: web2.0 , enterprise2.0 , socioprise , socialmedia Portals and KM: Enterprise 2.0: Is it also Knowledge Management 2.0? tags: KM , enterprise2.0 , socioprise Doc Or Die: The Dark Side of Knowledge Management tags: KM The Future of Documents » Blog Archive » First color ePaper device announced for the fall tags: paperdigital

What is a Blog?

What is a Blog? Daily Blog Tips is trying to find a good definition for 'blog' . I like Jeremiah Owyang's definition (I posted about it here ): Blogs are like a keynote speech where the speaker (blogger) is in control of the discussion, but allows questions and comments from the audience. Blogs are journals often authored by one individual, and sometimes teams. In the context of business communication, these are often used to talk with the marketplace and to join the conversation that existing external bloggers may be having. What I like about it is that it clearly distinguishes forums from blogs. In the diagram given by Daily Blog Tips there basically is no real distinction. One distinction between forums and blogs is that with blogs the speaker is in control.

One Social Media Platform for Inside and Outside the Organization

Interesting post titled "Freedom and Social Media within the Enterprise" by Mary Abraham! It mentions McAfee's idea to tag tweets as work- or non-work-related. This idea can easily be applied to other social media as well. I've written on my wish to have one blog platform enabling me to post inside and outside the organization. So you can tag a post saying if it should be visible only to your company or to the world. This should also work for social network tools, wiki's, etc. It should be that easy!

Recommended links infoarch 08/12/2008

Communication (and Coordination?) in a Modern, Complex Organization - HBS Working Knowledge tags: collaboration , KM Four great visual representations of the social media and Web 2.0 landscape - Trends in the Living Networks tags: socialmedia , web2.0 WebWorkerDaily » Archive Bookgoo: Strange Name for a Useful Collaboration Tool « tags: collaboration The Semantic Web is about bringing information to life | The Semantic Web | ZDNet.com tags: semanticweb , web3.0 Globally local - locally global : Is Sharepoint 42? Don't panic, the answer is no! tags: sharepoint , intranet Microsoft SharePoint Team Blog : SharePoint Server 2007 Powers Beijing 2008 Olympic Games tags: sharepoint , ecm 15 tips for successful knowledge sharing - Knowledge Jolt with Jack tags: KM , collaboration , community The FASTForward Blog » If the US State Department Can Use Wikis and Blogs Effectively, So Can Your Organization ?: Enterprise 2.0 Blog: News, Coverage, and Commentary tags: blog , blogging , wiki , soc

A wiki as CRM tool? Why not?!

Wow, interesting post by Jon Husband at the FASTForward Blog . He extensively quotes a NTTimes article about the US State Department using wiki's and blogs. One part triggered me: IN the past, said Stacie R. Hankins, a special assistant at the United States Embassy in Rome, when the ambassador prepared to meet an Italian political figure, the staff would e-mail a memo about the meeting and attach biographies of those who would be attending to be printed out. Today, she said, they still produce the memo, but "now they attach a link to the Diplopedia article" — Diplopedia being a wiki, open to the contributions of all who work in the State Department. The ambassador, Ronald P. Spogli, frequently reads the biographies on his BlackBerry on the way to the meeting. This is a really interesting way to use wiki's. CRM using wiki tooling! And it also triggered me. Companies can also use this to build up information about customers. Furthermore, information about places and co

Remembering a ToDo

As you may know I try to apply the "Getting Things Done" methodology to my work and private life. I have one issue, though, that I keep running in to. "Getting Things Done" says: Write down your task immediately and keep all your tasks together in one list . When at work and at home I do this and it has really helped me become more focussed and productive. However, when I'm not at work, for instance walking in the forest somewhere, these ideas and tasks pop up. I usually don't have pen and paper with me, or my PDA, when I'm walking. Because I can't write them down and get them out of my head, these ideas/tasks will bug me during my walk, because I don't want to forget them. How do you remember those ideas/tasks? I've heard of people that carry pen and paper around with them everywhere for this reason. Some call themselves on their mobile and send themselves a voicemail. But as I said: when I'm walking in the forest I don't want to ta

Recommended links infoarch 08/08/2008

5 Differences between Wikipedia & Enterprise Wikis tags: wiki , masscollaboration Awareness, Phased Growth are Keys to Participation on Wikis tags: wiki 8 Resources for Message Boards 2.0 tags: forum Office 2.0 Conference tags: office , conference 10 seeeeeriously cool workplaces tags: work , workplace , knowledgeworker

More on Conversations, Connections and Context

Just a couple of days ago I commented on John Tropea's post on "Conversations, Connections and Context" . He kindly wrote back in an extensive post titled "The context of blogs" . Thanks for the reply, John. The only thing I can say is: "I fully agree!"

Recommended links infoarch 08/07/2008

What's Your Vision of the Future of the Web? Mozilla Wants to Know - ReadWriteWeb tags: interface , internet , webbrowser The Future of Blogging Revealed - ReadWriteWeb tags: blogging , microblogging Google Takes On Mechanical Turk With Translation Center tags: languagetechnology i=0 (Information has no intrinsic meaning) tags: infoarch , KM Above and Beyond KM: Encouraged Blogging tags: blogging Library clips :: Knowledge Management…NOT! :: July :: 2008 tags: KM , web2.0 , socialmedia Library clips :: KM : round 2.0 :: August :: 2008 tags: KM , web2.0 , socialmedia , informationoverload Library clips :: The context of blogs :: August :: 2008 tags: no_tag Eight Ways to Get Users to Fill Out Their Profiles - ReadWriteWeb tags: socialnetworking Essence of social media … « Inside out tags: socialmedia , web2.0 tfpl blog: Risks and Opportunities in Social Computing II tags: socialmedia , web2.0 , enterprise2.0 , socioprise 15 Blogs All Bloggers Should Read | Franklin Bishop | Ultimate

Finding Information: thoughts on an IDEA study

Michael Douma of IDEA , which stands for the Institute for Dynamic Educational Advancement, contacted me a couple of days ago. IDEA is "a nonprofit organization working to improve the ways people interact with technology, conducted a study using three complementary surveys to determine how people find information online and how the experience of web site visitors can be improved." He sent me an email with a pointer to his/their new study. It’s titled, "Finding Information. Factors that improve online experiences" . This sounded interesting, so I went on to read the whole study (17 pages) and think about it. The study is based on an extensive survey, which was held under different users (web designers, nonprofit organizations and general public). The introduction says: "The survey questions were designed to answer the following questions: - What makes a web site effective? - What factors contribute to visitors’ enjoyment of a web site? Does this vary by segmen

Recommended links infoarch 08/06/2008

6 Ways to Promote an Online Community tags: community Top 5 reasons for using Twitter (made at 5alist.com) tags: community Community Lessons from Viva.nl tags: community ChiefTech: Plenty of Open Source choices for the enterprise tags: collaboration , opensource , ecm Technology Review: A New View for Documents tags: paperdigital Factors that improve online experiences tags: search , interface , internet , intranet

Feedmysearch a couple weeks later...

I was pretty enthusiastic about this new app Feedmysearch and started using it right away. I'm glad I didn't delete my Google Alerts yet. I set up several Feedmysearch feeds on topics as "document management" and "knowledge management". The results are horrible. Google Alerts gives me daily results, which are pretty relevant. Feedmysearch gives me a feed every so often, and the results are really bad (old, limited, etc.). I stopped using Feedmysearch. Back to good old Alerts (and my regular feeds of course). I wonder: Am I the only one experiencing this?

PENSIEVE: IBM Research's Personal Memory Organizer

Interesting! Is anybody actually using this? I couldn't find anyone using it on the web. If you are, please share your experiences with us! (Thanks Wolf for the pointer to the video and the Dutch article about this tool!)

Recommended links infoarch 08/05/2008

Feedburner hack: how to get 2500 subscribers overnight (video) tags: blogging , rss , feedreader YouTube - IBM Research's Personal Memory Organizer tags: informationoverload , knowledgeworker , KM Virtual team productivity - three action rules from nature - The Bumble Bee tags: collaboration The secret DNA of high-performing virtual teams - The Bumble Bee tags: collaboration The seven beliefs of high performing teams - The Bumble Bee tags: collaboration First Four Steps Into Social Media for the Enterprise tags: socialmedia , enterprise2.0 , socioprise Column Two: Ten tips for succeeding at collaboration (+ audio) tags: collaboration Content Log: Introducing Alfresco Labs 3 tags: sharepoint , ecm

Evaluating Context Organiser

Some time ago I posted on a tool called Context Organizer . I told you I would evaluate the tool and share my experiences with you. A commenter rightly reminded me to do that. So here goes! Actually I evaluated it a long time ago and eventually stopped doing that and even de-installed the tool. I simply had too much issues with the software and plugins. I'll bet there have been a bunch of updates. My evaluation is about the version they had around November-December 2007. Interestingly, the company selling Context Organizer (and other products) found me via LinkedIn. They said they were looking for people with a background in language technology and knowledge management. That was the first time a company approached me via LinkedIn, so I found that quite exciting. After downloading 'Context Organizer' and playing around with it for some time, I emailed them these comments: "Well, I took a look at Context Organizer this evening! In the past I've looked at auto s

Recommended links infoarch 08/03/2008

Welcome to Web 3.0: Now Your Other Computer is a Data Center tags: web3.0 Charities and the social web Nice presentation tags: web2.0 , socialmedia

Motivation to Participate in Social Media?

A student at the company I work for is trying to answer the following question: Which factors influence the motivation of users to participate in (online) user generated content applications within formal organizations and how, if possible, can these factors be influenced? I was wondering if you have any ideas on where to start. Are their blogs, books and/or articles that address this topic? Or can we just reuse the work that has been done on this topic with respect to collaboration and communities?

Recommended links infoarch 08/02/2008

enterprise 2.0 … it’s this simple, see « pm blog tags: enterprise2.0 , socioprise Attensa Blog - Enterprise RSS Best Practices tags: rss , feedreader FluxBB.org open sources forum application tags: forum Library clips :: Community Lessons :: July :: 2008 Gives lessons learned managing communities. Also describes difference between a blog and a forum. tags: community , blog , forum Has The Web 2.0 Cycle Come to a Close? No - ReadWriteWeb tags: socialmedia , web2.0 Alfresco Launches Full Frontal SharePoint (MOSS) Assault tags: sharepoint , ecm Beet.TV: YouTube Has Speech-to-Text Functionality.....and it Works tags: languagetechnology The Future of Documents » Blog Archive » Quit Paper ! tags: paperdigital Delicious Finally Launches Version 2.0: Easier, Prettier, Faster - ReadWriteWeb tags: socialbookmarking WebWorkerDaily » Archive IBM’s X-Force Security Report Details Security Trends « tags: security

On Conversations, Connections and Context

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John Tropea of Library Clips wrote an interesting, long blog post on " Conversations, Connections and Context ". Go ahead and read it, it's worth your time, if you ask me! John addresses a topic that connect be stressed enough: the concept of context in IT. The stronger the relationship and commonalities you have with a bunch of people, the more you understand each others writings, the more chance their knowledge comes to be your knowledge. You probably agree with this, don't you. But then most of us carry on with our lives. John takes us back to this statement and makes us take a good look at it. Do we really understand the implications of context for instance when we email? Yes, we understand it when we discuss stuff face-to-face. But what happens when we have a conversation via email? Or when we codify 'knowledge'? W.r.t. codifying John says: But the problem here even is that a codified solution is usually formal (stripped of context) eg. when this happens

Back to the Future with IBM

Not much has changed , eh? (Thanks Boing Boing for the pointer !)

How Does a President Get Elected

Some fun for the weekend! CommonCraft has a new nice video explaining how American presidents get elected. Enjoy!