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Now that plans are being made for the next edition of SocialNow, it’s a good time to post some of my notes from the previous edition. I’m really looking forward to the next conference and hope to meet you there! Special conference As you my know SocialNow is special conference. The structure is very different from other conference. The whole idea is to help you (the audience) listen to and select the right internal social platform for your needs. This is done by asking vendors to present to a fictitious company with real-life needs and convince them that your platform is fit for their needs. The company is supported by ‘consultants’ with expertise in IT, design and business. And of course the audience may ask questions as well. Here we go: Talks and tools The vendor presentations are mixed with several keynotes by Tim Walters , Louise McGregor , Luis Suarez and Euan Semple . I’m not going to summarize those talks. I do want to share my notes about the vendor presentatio...

Personalization of intranet homepages has been a big topic for years now. Recently s ome results from a survey were shared and analyzed by Andy Jankowski , I was most surprised by the data about personalization (and left a comment there). According to the research from the Worldwide Intranet Challenge personalization has a negative impact on the way employees value their intranet. My intranet I know there is research that says only 20% of the employees personalize their intranet when they can. But the above-mentioned conclusion is contrary to all my experiences. When we do intranet strategy and design work for companies, almost all ask for some form of personalization. This doesn't have to mean they will use it, I think. I think employees says this when they ask for personalization: the intranet is fundamentally mine, so I want to be able to tweak it in such a way that it fits my daily needs, not Communication's or IT's needs. Levels of personalization What k...