infoarch

Many companies are looking into social tools for their internal organization. Lots of others just select what related companies have chosen. Hoping this is the right choice. As with selecting content management systems, many struggle to select a social platform. There are so many tools out there and they all say they can help you support internal networks. How to choose the right one? Is there a right one? Does the success of a tool elsewhere mean it will also be successful in the company you work for? The Social Now conference in Porto (June 26-27), organized by Knowman , addressed these questions. And it did so in a unique way. Basically the idea was to have social tool vendors present based on a concrete company case that wanted to move forward in knowledge sharing, idea management and collaborative project work. The vendors were asked to share their approach in 20 minutes and then an expert panel helped the company ask the right questions to the vendors. Many brave vendo...

ThiemeMeulenhoff organiseert maandelijks een iLunch. Een iLunch is een inspirerende bijeenkomst voor TM medewerkers. Meestal wordt een externe spreker uitgenodigd om de iLunch in te vullen. In december was ik uitgenodigd om te spreken over het succesvol inzetten van Twitter, privé en zakelijk. Mijn slides heb ik gedeeld op Slideshare en bij deze ook hier. Feedback, vragen en commentaar zijn welkom. Scoren met Twitter iLunch ThiemeMeulenhoff View more presentations from Samuel Driessen

Wow, sometimes it takes forever to get a blogpost ready for publication... This is one of them. Sorry for the late post about 'the State of the Blogosphere 2010' , hope you enjoy it anyway. I've been blogging what I learned from the SotB for a couple of years now. Technorati's report on how the blogosphere is doing is   lengthy and rich. To my knowledge it's the largest piece of research on the blogging community. They started back in 2004. Besides collecting general data about blogging, this year's focus is on the female bloggers. Blogs are in transition, they say. The line between blogs, microblogs and social networks is blurring. Mobile blogging is the key trend this year. Based on the results of the survey and interviews they see great optimism about blogging. More and more blogs are generating revenue, more frequent blogging and more blogs are planned and more and more people say the go-to resource for news will be blogs. The trust in mainstream media ...

Thought I'd share this with you now that the recording is also online. I gave a talk about enterprise microblogging at the Enterprise 2.0 Summit 2010 in Frankfurt. Please find the slides here . The talk was also recorded and can be found here . Comments and questions about the slides and the talk are more than welcome!

Some time ago I said: Vacation First . I wanted to share my review of professor Andrew McAfee's book Enterprise 2.0 before I went on vacation. That didn't work out. I wish I could have written this review sooner, because the sooner you read this book the better. I'll tell you why. Andrew McAfee coined the term 'enterprise 2.0' (in 2006) and has been one of the leading thinkers in the space of applying web 2.0 concepts and tools (or 'collaborative media' as McAfee likes to call them) to the workplace. This book summarizes his thinking over the years. Of course he's been blogging and speaking about this topic. So I was wondering if this book would bring me new insights. Well it did. And to me this is why I love books. You know thinking about the topic you're reading about in a book won't stop as soon as the book has been published. But a book does give you a summary of past thinking and concepts for future thinking. And all that in a limited...

Absolutely great post by Chris Dixon about experiencing social media . Just go ahead and read it. It's short, but good. This is exactly the reason I like to tell people about what I get from social media, but stopped to push them into this space. They have to do that on their own. Experience them. Give them some time. And dismiss them then if you like.

Just to let you know: I will be giving a talk at the Enterprise 2.0 Summit in Frankfurt am Main in October. Please find the full schedule here. My talk will be about our microblogging experiences and my vision on how the information and communications processes supported by microblogging relate to more formal business processes . Hope to see you there!

The Dachis Group recently shared a really nice overview of "The 2010 Social Business Landscape" , written by Dion Hinchcliffe . One of the tools I missed in his overview is 'social tagging' or 'social bookmarking'. Based the research being done by my student , Arzu Yucekaya , on social bookmarking, I've thinking about and discussing with her why social bookmarking adoption seems to be harder than, for instance, the adoption of enterprise microblogging. At least, in the company I work for... I'd like to share a citation from a (preliminary) version of her literature research. This citation relates to the adoption of knowledge sharing tools in organizations in general. She writes: In the context of knowledge sharing systems, public good nature of knowledge introduces two major challenges that organization face (Prasarnphanich & Wagner, 2008): 1. The start-up problems (achieving critical mass) 2. Discontinuity problem (sustainability...

This is great fun! Go to this webpage , type in your Twitter handle or a keyword and sit back and enjoy.

Recently I was honored to be interviewed by CNBC Business . Colin Brown did a great job of writing it all up! It definitely not only an interesting article because I'm in it. The experiences and cases of the other interviewees are fascinating. Hope you enjoy it. If so, leave a comment. If not, please say so as well!

Recently Jan van Veen and I had the privilege to talk with Jacob Morgan about the work we (and other colleagues) are doing in social media. You can find transcripts of the interviews here: Implementing Enterprise 2.0 at Océ, Part One: Business Drivers Implementing Enterprise 2.0 at Océ, Part Two: Making the Push Implementing Enterprise 2.0 at Océ, Part Three: Change Management Implementing Enterprise 2.0 at Océ, Part Four: Operational and Financial Impact [... more will follow soon! ...] Others interviews about our work can be found here . You can compare them and see if we're making progress! ;-)

As you know Océ is experimenting with enterprise microblogging . And things are going very well. The number of users is still growing and the number of posts is too. There's lots of debate about the ROI of social media. Recently I was asked if we try to calculate the ROI of our microblogging initiative for instance. This is what I replied: We didn't do ROI calculations yet and don't know if we want to. Anyway users like Yammer for many reasons: sharing interesting stuff publicly, others like to be informed in this way (social search), use Yammer as pulse of the company, asking questions and getting answers from colleagues all over the world is great (people solve issues much quicker this way. It saved a colleague two weeks of her time!), less email more yams, implicit expertfinder, etc. Hope this helps.

Well well, I finally had time to finish this post. It's been a while ago since the 'State of the Blogosphere 2009' (SofB) has been published. I'd like to share the things I learned from this great yearly report. I'll start with something I missed in the report: the number of blogs related to the number of active blog (bloggers posting at least once a week). It is mentioned that the levels of active bloggers has remained similar to 2008. This report underlines that the Blogosphere is still strong. Although there has been some discussion if blogging is dead or old-skool, the SofB says the blogging world is changing, but very alive and kicking. The report revolves around 4 types of bloggers: hobbyists, part-timers, self-employeds and Pros. The Hobbyists are the largest group, but the Pros is more influential every year. Another trend is the blog is taken ever more seriously by mainstream media. Interestingly the large part of the bloggers is highly educat...

Some time ago I posted about Océ 's enterprise microblogging initiatives. As you know Jan van Veen (Corporate Communications) and I are leading this project and enjoying it! Recently Jane McConnell, the intranet guru , left a new comment on my post " Implementing Enterprise Microblogging with Yammer ". She wrote: Hi Samuel, Good post. I'd already seen it, but now I have a specific question: You talked about updating the org chart and it being a viral touch for spreading the use of Yammer. Could you explain a bit more. I didn't get exactly the relationship. Jane Good question. I was a bit short on this interesting topic. One of the things I find interesting in technology adoption is: How do you get people to use a new tool or technology? Sometimes it's because everybody is using it. Another reason could be because it's superior technology with better features. One of the most interesting adoption strategies is making the technol...

Some time ago I was honored to be interviewed by Marc Giles of The Economist for an article about social networking and business. It was part of several articles about this topic . The articles were published on the web and in the Jan. 30 printed issue. A great set of articles with my two cents  (or on slideshare )! Tags van Technorati: microblogging , social networking , business

What do Twitter Lists mean? I think it will take a while to find out. Jeremiah Owyang points to recruiting: When hiring see on how many Lists they are mentioned . Debbie Weil calls Lists "the new measure of cool" . Denis Hancock of Wikinomics also relates Lists to popularity, but wonders if popularity relates more to the number of people that follow your lists or the number of lists you're on. And Robert Scoble shares how Lists have changed the way he follows tweets. I'm happy we have lists. One of the reasons people were using Tweetdeck , Brizzly and the like had to do with the fact that Twitter.com had no functionality to group the people you follow. And what these groups meant to us was clear. They were our own private groups in Tweetdeck and Brizzly. Of course there were sites that helped people find tweeps related to certain topics. For instance Wefollow . However in Wefollow you could say which list you wanted to belong too. The amount of followers and ...

Finding the right tools to support your daily work is important. To me at least. I'm not a super early adopter, but if I see a tool that fits my needs I'll go ahead and try it. When this post was in draft I was planning to write about Tweetdeck : why I use it, how I use it and why I love it. However I practically stopped using Tweetdeck. Why? Well, I tweeted about it here and here : I'm loosing too many tweets. More specifically: I simply don't want to miss tweets from some people. That's one of the reasons I started to read tweets from Google Reader (which doesn't really work for me). (I also use Google Reader to backup my tweets. This does work great.) I didn't uninstall Tweetdeck yet, though. I found myself using Tweetdeck again to live tweet a conference ... What I liked about Tweetdeck is what everybody likes about it: It makes tweeting much easier. Retweeting is easy, defining Groups is easy, adding hashtags (automatically) is easy, etc. Then I bum...

... and all I got was a lousy T-shirt. ;-) Just kidding. Just wanted to show-off my new Yammer T-shirt. Have a nice weekend!

Recently I was honored to be interviewed a couple of times by Bill Ives about the 'Enterprise 2.0' implementations the company I work for ( Océ ) has done. I thought I'd list them here for your (and my) convenience. Implementing Enterprise Micro-sharing at Océ Implementing Enterprise Wiki's at Océ Creating Enterprise Information Architecture at Océ Implementing Enterprise Social Bookmarking at Océ These interviews have also been published on Bill's blog . Being interviewed is very helpful. For one the questions of the interviewer really make you think about the work you've done. Bill did a great job asking questions and I loved the way he structured the interview in posts. Not the basic question-answer type interview. Another great thing about being interviewed is the external reference it gives you. Of course I've been blogging about my work, but having your story on a couple of big blogs, such as the AppGap , the FastForward blog and Bill's own blog...

Just a post to test if the 'retweet'-button I added works. How did I do it? Just followed Blogspot blog's post . Thanks 'Blogspot blog'!