infoarch

My notes from the pre- conference workshop with Michael Sampson about User Adoption strategies for Sharepoint. (This workshop is part of the Intranet Conference .) Technology is easy compared to getting people to use the technology. Most people aren't first wave users. They don't say: Give the new tech to me. They ask: "Why should I use it? What is the reason for the new technology? My work has to be improved by the new technology." They basically tolerate the tools. If something is easier it's better for them than that it is perfect. Most organizations assume adoption will be 100%. So, there's a problem. The objective is not user adoption. It's the overal effectiveness of the organization for instance. Or, improve work. The overal approach to user adoption is very important. (Refer to the Collaboration Roadmap .) Research shows that people are least satisfied when IT rolls out and the most dissatisfied.... Sharepoint is a platform. This means ...