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Next masterclass at the  Congres Intranet  is by  Paul Miller  and  Elizabeth Marsh  about setting up the digital workplace program. Here are my notes. What is the 'digital workplace'? It's consists of 3 connecting circles: the employee's digital home life, employee's digital working life and the organization's digital workplace. Only 36% of organizations have a formal digital workplace program or function. The overview of the session relates closely to  the digital workplace checklist  they developed. The steps that are distinguished are: strategy and approach - 70% of the organizations say they have set up a collaborative platform, only 10% succeed... Do a review of systems and roadmaps and define the as-is landscape of the current digital workplace. Interestingly someone remark: don't focus only on the digital landscape but also how people do their work offline.  stakeholders and buy-in - Interesting remark: Digital workpla...

This year's Congres Intranet starts with two masterclasses . The first masterclass is about the potential of internal crowdsourcing by Ross Dawson . Here are my notes. Ross starts out by point to the Wikipedia definition  of crowdsourcing, but disagree with the "open call" part. It's not limited to 'open calls'. His definition of crowdsourcing: tapping the mind of many. And there's a huge number of crowdsourcing initiatives and platforms. There are two big constraints to external crowdsourcing. It's intellectual property and context. There are different types of closed crowds, e.g.: employees customers The big difference between open and closed crowds is it's important to have a good reason to have a closed crowd. People that you want you to join the closed community need good reasons to join as well. What are the steps to succes w.r.t. internal crowdsourcing? objectives - why? Access better ideas? Tap existing talent? Engage st...

As you may know I work for Entopic . We organize several conferences about topics such as intranet, content marketing, Facebook marketing and SharePoint. I’m happy to say these conference are attended by a large number of people and are well received. Recently we published the first version of the program for our next Intranet conference on March 17 and 18. The structure of the conference will be the same as previous editions: 4 keynote by experts in the fields and 3 breakout rounds with talks from practitioners. The main topic of this year’s conference is the digital workplace and the future of work and the organization. I feel privileged to say the following speakers have agreed to speak at the conference: Paul Miller, Sam Marshall, Ross Dawson and Lee Bryant! With respect to the breakouts we have several large and smaller organizations from different areas of business that will share the intranet experience. Some will talk about intranet strategy, others about design a...