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Intranets have been around a long time, but not necessarily well loved. SharePoint brings huge opportunities for intranets. But new technology does not make problems go away. So, how do we deliver SharePoint intranets that are really great? This is the question that James Robertson will answer in the 1st masterclass at the SharePoint conference 2013 . Great intranets in words We start out with the question: what words describe great intranets? The audience says: connected, collaborative, accessible, social, information value, support daily work routines, usable, fast, mobile, task-based, updated, interactive, single-point of trust, attractive, innovative, easy to maintain and affordable. Purposes James goes into five purposes of intranet: content, communication, collaboration, culture and activity. James shows many examples of intranets that fulfill these purposes. Content We need to deliver usable and valuable information. We quite ‘good’ at this and we have way too ...

What’s it like in the digital workplace? James Robertson recently published a report to answer this question . He took a storytelling approach and gave us insight in what working in a digital workplace looks like. In this way he hopes to make the digital workplace more concrete. This is necessary because James there's lots theoretical and abstract talk about it. James’ report wants to bring the digital workplace closer to us. I enjoyed reading the report. In several steps James takes us through the digital workplace. He shows how a new employee would use the workplace during the week using all kinds of concrete examples. Like a personal welcome message, a pre-populated tasklist, information about working methods, mobile intranet, accessing operational information about e.g. hotel bookings, an overview of company numbers and real-time performance data. James rounds up his report by listing 6 keys to the digital workplace (Identity, Awareness, Trust, etc) and also poi...