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There's not too much fundamental research on Enterprise 2.0. Deloitte recently published interesting research done on enterprise 2.0 implementations and their return-on-investment. In the EU research has also done as well. Study is being done for the European Commission and it was carried out by Tech4i2, IDC and Headshift. What was the goal of the study? Goals of the study To provide a clear definition of Enterprise 2.0 is, describe the market and the positioning of EU industry, also in comparison with US and Asia; To analyze the take-up of Enterprise 2.0, the organizational requirements, and the role on the transition to a knowledge based low-carbon economy; To collect evidence on its macro-economic impact, as a market opportunity for the European Software industry and as a productivity tool for European business; To identify and analyse both the direct and contextual challenges, including the need for Next Generation Access and the legal barriers; To analyse an...

Oscar Berg on the stage! He'll talk about Transparency as the double-edged sword . Or: Governing Enterprise 2.0 Risk. Knowledge work, ideas and the like are like black boxes. We can't look into them. We are finding ways to open up these black boxes. Increasing transparency in organizations and between organizations decreases risks and enables value-creation. Oscar points to two cases in which they tried to increase workplace awareness using blogs and microblogs. Oscar remarks that many of the legal issues we are now concerned with are the same as when email was introduced. Usability issues leads to workarounds. Employees start to email everything, label everything as Confidential, copy (locally) to ensure access, share with USB sticks. Lesson 1: There's a real challenge in finding the right balance between security and privacy. Lesson 2: We need a balance between control and empowerment. Governance is good, but it should not tip over in such a way that emplo...