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In my previous post about Jane’s report about the Digital Workplace I focused on what the report said about adoption, challenges and business scenario’s. In this post I’m zeroing in on the survey results about mobile intranet, search, and the scorecard. Mobile intranet I hear quite some organizations talk about mobile intranet. The report shows only 10% actually have a mobile intranet. And 30-40% have plans to develop one in 2014. To me this is somewhat disappointing, although it does relate to my consultancy work. Mobile intranet is still far away for most companies. Many are (still) working hard to get the 'basics' right. Search Quite some attention is paid to ‘search’ in the report. Clearly search is not done well in most intranets. I do find it surprising hardly any companies get search right. My experience is this usually has more to do with governance and content design than with technology… Scorecard Together with an Advisory Board a Digital Workplace ...

As mentioned in my previous post I wanted to write some more about Jane McConnell’s research report about ‘the digital workplace’ . I can’t and won’t discuss the whole report. I thought I’d highlight some parts of the report and hopefully this will get you to buy and read the report yourself. If you haven’t already, I highly recommend you to. Adoption and challenges I searched the report for ways in which organizations promote internal social networking and support adoption. What I found was that most just let it grow (‘viral adoption’), promote it with official communication, and make sure senior management is involved and gives a good example. I think it would be great if more is shared about how organization support adoption of internal social networking (and digital workplaces). My experience is that many organizations have a hard time growing internal networking and workplaces. This also relates to the interesting chapter about ‘The new workplace. Challenges and conce...

Well, Jane McConnell’s yearly report about the Digital Workplace has been out for some time now. At that time I read the report ( like I do every year ), but didn’t have (or make?) time to share my thoughts on it. But I’m sharing them now. Must-have Jane’s report, ‘ Digital Workplace in the connected organization ’, is the most comprehensive report about the digital workplace. It’s her 8th report and it again contains loads of information and interesting insights. As I’ve said before: It’s a must-have for every person interested in or working the intranet, digital workplace and social business space. By the way, Jane regularly shares insightful nuggets from her research and extensive experience over on her blog. Extra valuable This year’s report clearly has extra value compared to previous editions. The report contains an enormous amount of valuable information. More than ever before Jane gives guidelines how to go through the report, with a short and longer version of...

What is the best way to benchmark your intranet? How can you learn from other intranets? Comparing intranets There are many ways to find intranet inspiration. Among others you can: Have your intranet assessed by an intranet expert Read a good book about intranet Visit organizations that have a (beautiful) intranet Visit a conference or workshop about intranet Join online or offline intranet networking groups This list doesn’t mention listening to your users, because I assume you're already doing that… Digital Workplace Survey 2013 Another way to learn from others is to join intranet surveys. The most well-known survey is Jane McConnell ’s. Jane is a well-known intranet expert. Jane’s internal research on intranet has been going on for years now. The scope of her research used to be intranet and has broadened to the digital workplace. Many organizations participate in her research. The survey is broad and deep. Filling out the survey takes about an hour of ...

Recently I published two posts about Jane McConnell's Global Intranet Trends Report 2012 . I shared some of the interesting information that can be found in it. In this post I'd like to reflect a bit about the findings. The usual suspects Last year I wondered if any progress was made in the intranet space. Some improvements could be seen. But the topics like intranet governance, search and measuring gave lots of organizations a hard time. This hasn't changed much this year. Even though most intranet managers know these are the topics that can get your intranet from good to great, not very many spend a lot of time on them. Or, and I think this is mostly the case, the intranet managers simply don't have the time and money to spend on them. The intranet is a nice-to-have tool, but not essential to the business. Share more stories A big topic for next year's survey could be: How have some moved from a good to a great intranet or digital workplace? What advice ...

In my last post  I shared some of my highlights from Jane McConnell 's Global Digital Workplace Trends 2012 report. We left off describing how some organizations used their intranet to support employees in the field. This brings us to the mobile intranet. Mobiel intranet Delivering the intranet and digital workplace to mobile was seen as important by 7% of the respondents in 2011. In 2012 30% thinks mobile is important and is investing. I'm disappointed to see that IT is defining the strategy in this area, according to the report. The goal of mobile is to improve communication and productivity. Corporate news and the people finder are the most important mobile intranet features. I would hope mobile is a business initiative with business in the lead and that the mobile features would be more closely related to the core business processes. I'm curious what we'll see in next year's report with respect to mobile. A special finding from the report was that or...

There's one great place to go if you want an overall update on the intranet and digital workplace state-of-the-art and that's Jane McConnell 's yearly Digital Workplace Trends Report . Just like in previous years I read the report and would like to highlight parts of the report for you in two posts. In another post I'll reflect a bit on this year's findings . I hope this will trigger you to buy and read the report for yourself. There's much more in the report than I can write about here. From intranet to digital workplace This year more than 400 organizations participated in Jane's 6th survey. The title of the report shows how much development there is in the intranet landscape. We are moving from intranet to digital workplace. And Jane has been documenting this trend for several years. I think this year is the first year I hear more people talk about the digital workplace than intranet. Of course this broadening of the scope of Jane's surve...