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I'm really looking forward to the Enterprise 2.0 Summit ! Are you coming? If so, I hope to meet you there! Recently the organizers shared a pie chart of the participants per country. To my surprise hardly any people from The Netherlands are coming! I was wondering why hardly any Dutch people attend this conference. Last year I was there with one other Dutch guy. I know of many people in Holland who are interested in Enterprise 2.0 and social business. So that can't be a reason. Is the conference not well-known? I don't think that's the reason either. The location can't be a problem either. So, what is? Let me if you have any thoughts on this. My goal is to get more people in Holland interested in the summit and hopefully many more fellow Dutchies will be at next year's Summit. And for this reason I won't just be blogging in English but also in Dutch about my conference learnings. What are my expectations for this year's Summit? Last year we had...

There's not too much fundamental research on Enterprise 2.0. Deloitte recently published interesting research done on enterprise 2.0 implementations and their return-on-investment. In the EU research has also done as well. Study is being done for the European Commission and it was carried out by Tech4i2, IDC and Headshift. What was the goal of the study? Goals of the study To provide a clear definition of Enterprise 2.0 is, describe the market and the positioning of EU industry, also in comparison with US and Asia; To analyze the take-up of Enterprise 2.0, the organizational requirements, and the role on the transition to a knowledge based low-carbon economy; To collect evidence on its macro-economic impact, as a market opportunity for the European Software industry and as a productivity tool for European business; To identify and analyse both the direct and contextual challenges, including the need for Next Generation Access and the legal barriers; To analyse an...

Deloitte recently published an interesting report about their research on Social Business . It's titled: "Social software for business. The missing link in social software: Measurable business performance improvements". Some colleagues and I were interviewed for this report (when I worked for Oce) - see table on page 8. One of the reasons I wanted to participate was because this research was focused on truly measuring the impact of social software in organizations. We'd been rolling out social tools and using them widely. Also, we measure or tried to measure the value of these tools for business. We focused on two types of value. Value based on hard (analytics, increased productivity) and soft metrics (stories showing the value of these tools). We combined both because we knew that one can easily shoot holes in the 'hard' numbers. For instance you can wonder if the productivity increase is really due to use of social tools or did other factors (like organizat...