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Gartner PCC Summit 2007 (part 2)

“Portal, Content and Collaboration Scenario 2007-2012" (by Andy Kite and Debra Logan) at PCC 2007 Summit Beyond Productivity Redefine your notions of what it means to be productive. Move beyond the Industrial Age to the Information Age. 20th Century Model: the law of diminishing returns 21th Century model: Innovation breeds innovation - infinitely. Marginal Innovation Curve. Think about how IT really helps people do there work. How does IT contribute to business. It has to be more than making it better, faster, etc. Trends - changing expectations from the users and the business - redefinition of core concepts - new software delivery models (away from computer centers built on mainframes to on-demand services) - consolidation of application functionality, vendors and market categories - PCC (& IA) will become embedded and pervasive. Debra wants to look back and give a brief history IT. Goes back to the cave men that via walls passed on information, to the monk in the 15 th c...

Return on Influence

Calculating ROI of social media initiatives is being done , but can be hard. Debbie Weil has a different take. She says: Measure return on influence . This relates well to what Gartner calls "delayed ROI" w.r.t. social media implementations.

Gartner PCC Summit 2007 (part 13)

"Transforming Business and Workplace Performance - Technology as Great Enabler” (by Tom Austin from Gartner) at PCC 2007 Summit . The transformation in the workplace is all about externalization. Tom gave a couple of examples (that can also be found (mostly) in the book Wikinomics ): 1. Proctor and Gamble : "connect and develop" instead of internal research and develop, want 50% of innovations from outside the company, 200 times as many researchers outside than inside the company. Lots of this doesn't require technology! What they did was sign up to open networks, such as: NineSigma, InnoCentive, YourEncore and yet2.com. They posted questions on difficult issues they had here. They set up internal idea changes, web-community-based market. IT was the great enabler here. 2. US Patent and Trademark organisation wiki experiment. Started with posting the software patent requests. 3. Threadless: design T-shirts together. Post your design, people vote on them and based o...