E2.0 = new KM?
Andrew McAfee recently wrote about success factors for Enterprise 2.0. It's a nice short post and gives a good list of (categorized) success factors. To comment on some of them:
Listening to Andrew's presentation (his above-mentioned post is a summary of that presentation) Tom Davenport concludes ‘Enterprise 2.0’ is the new KM. As I pointed to before Davenport and McAfee had some debate in the past if Enterprise 2.0 is really changing business and if it's really new. Now he seems to agree more with McAfee. I'm surprised it took Davenport so long to see this… Seeing this he has an interesting statement on the differences between classical KM and E2.0:
- Tools are egalitarian and freeform
- The toolset is quickly standardized
- Excellent gardeners exist
- Slack exists in the workweek
Listening to Andrew's presentation (his above-mentioned post is a summary of that presentation) Tom Davenport concludes ‘
The tools are largely different, for one. Perhaps the most important difference is the emphasis on emergence of content structures in E2.0, rather than specifying them in advance, as early knowledge managers had to. But I've always felt that most information environments require some mixture of structure and emergence.
I don't agree with the comment on
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